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The 2015 conference programme was researched amongst the industry to give you the best possible mix of industry relevant sessions. The agenda is pitched at a high level and we endeavour to present new case studies and new thinkers on the programme each year.

Keynote and seminar sessions give a high-level view of the  industry, offering predictions and insights to help delegates form their future strategies. The interactive workshops and discussion groups complement the larger sessions by drilling down into specific issues, allowing delegates to share their collective experiences and to learn how their peers are dealing with similar situations.

We will shortly be starting to research the best topics for our 2015 programme

CPD Certified

cpd_certified_rgb.pngThe Digital Marketing Forum qualifies for CPD credits. All delegate attendees will receive a CPD certificate after the event.

For further information on CPD accreditation please visit : http://www.cpduk.co.uk

Take part in the programme

If you would like to participate in the programme or recommend any speakers or topics please get in touch.
2015 Keynotes
2015 Keynotes
  • Opening Address

    Anders Sorman-Nilsson, Futurist and Innovation Strategist
    We are excited to announce that Anders Sorman-Nilsson, futurist and innovation strategist, will open the 2015 Digital Marketing Forum.
    As some organisations careen recklessly into the digital future, others are being left behind. Smart companies are however realising there is an important middle ground – the Digilogue. A place where digital and analogue converge. Where progressive ‘digital’ strategies satisfy a customer's mind while the old fashioned ‘analogue’ practices sooth their hearts. This customised keynote will provide:

    ·         Appreciation of the parts of your business that simply cannot go Digital.
    ·         Insights into the real customer experience, the touch points that thrill them by speaking to their hearts and not their head.
    ·         Understanding of how to develop your digital ‘story’ in a way that actually attracts business.
    ·         Recognition of why customer service will never be replaced, but reborn in the Digilogue.
    Anders helps executives decode trends, answer disruptive questions and strategise for foreseeable and unpredictable futures.
    As a Swedish-Australian strategist at Thinque (digital Think-tank) he has helped business leaders convert provocative questions into proactive future strategies by harnessing the power of innovation, generation and communication trends, across 4 continents since 2005.

    After Dinner Entertainment

    The Noise Next Door - one of the UK's leading improvisation groups
    The Noise Next Door are one of the U.K’s leading improvisation groups. In three short years they have taken the circuit and the Edinburgh Fringe by storm, leaving audiences in awe of their lightning-quick wit and breath-taking comedic talents. They have been performing their own distinctive brand of off-the-cuff comedy since they met at university.
    With absolutely no script, they have an uncanny knack of transforming audience suggestions into fantastically funny scenes and songs in the blink of an eye with a perfect blend of ludicrous characters, witty one-liners, epic stories, and explosive physicality.

2014 Seminars & Workshops
2014 Seminars & Workshops
  • The ten principles behind great customer experience

    Matt Watkinson, customer experience expert and author

    Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This presentation will (re)introduce you to ten principles you can use to make real world improvements to your customers’ experiences and show that making these improvements doesn’t need to be complicated or expensive. In this presentation, Matt Watkinson will explore:-

    • The common obstacles businesses face to improving their customer experience
    • Explain why efforts to make significant improvements often fail (we'll give you a clue - the process doesn't work)
    • The implications of the customer experience revolution for marketing and advertising
    • Explain the simple, universal principles that you can start using today to build a great brand reality, not just a great brand image

    Going Global Online – Maximising opportunities in global markets

    Ian Harris, CEO at Search Laboratory – The Global Search Engine Marketing Experts

    Increasingly companies are looking abroad for new sources of revenue. With the UK one of most competitive online markets in the world, UK marketers are well-armed to tackle new markets overseas even though the process can still seem daunting to some. In this informative session, Ian will discuss how to identify new opportunities overseas and provide strategic advice on how to successfully exploit these new international opportunities with PPC, SEO, content marketing and online PR.

    Providing some key stats on global market trends, Ian will also touch on real-life examples from Search Laboratory’s own client base. Ian will expose the five most common mistakes marketers make when going global with their brand and give advice on how to avoid making the same mistakes in your global expansion plans.  


Previous Seminars & Workshops
Previous Seminars & Workshops
  • The death of the PC and the rise of the tablet

    Charlotte McEleny, Associate Editor, The Knowledge Engineers
    • How the switch from PC to tablet is affecting people's media consumption.
      Key take outs:
      • How significant is the rise in the tablet to your digital marketing campaign
      • Gain an understanding of global trends in media consumption, including TV
      • Asses what importance 'second-screen' usage means for digital marketers
      • Learn what the future model for marketing and advertising will be in the home

    How to make mobile the glue for your cross-channel campaign

    Alex Meisl, Chairman, Mobile Marketing Association
    • Paving a smooth path for your customer's journey from engagement to conversion using mobile.
    • Key take outs:
      • Understand how mobile is currently impacting digital marketing campaigns  globally
      • Learn how to build a successful cross-channel campaign for your company
      • Evaluate successful case-studies where mobile has transformed a digital marketing campaign

  • 2012: the year you make money out of content marketing?

    Catherine Toole, Founder & CEO, Sticky Content
    • Content is now central to most digital marketing plans, rated as more important than advertising and set to grow
    • Here’s how to plan and produce effective content marketing with limited budgets, resource and expertise
    • Tips and techniques for creating, maintaining and governing high-quality content
    • Multiple B2B and B2C examples of good and bad content marketing 

    The nuts and bolts of social media

    Philippa Snare, CMO, UK, Microsoft Ltd
    • Getting the right system to monitor, respond and learn from social media.
    • New and changing organisational roles to manage social media.
    • Internal resourcing to effective manage different social channels.

  • The future is mobile

    Neelay Patel, Commercial Director, Economist Group
    • Understanding the exponential growth of mobile and its potential.
    • Driving business growth - integrating mobile with other online and offline channels.
    • What’s yet to come – new developments, payment, QR etc.

    What’s the best in British digital?

    Justin Cooke, Founder, Fortune Cookie, Chair of the British Interactive Media Association
    • Key insights on what it takes to win in digital media.
    • Key digital trends for the rest of 2012 and beyond.
    • Showcasing winning entries from the 2011 BIMA Awards.

    Putting data at the heart of your digital strategy to increase sales and drive ROI

    Gregory Lyons, Research and Insight Manager, iCrossing
    • From data to insights, creating research lead digital campaigns
    • The importance of mobile data and how to develop a profitable strategy
    • How data can be used to inform a successful content and SEO strategy that increases conversion rate and ROI (with case study examples)

  • Organisations don't tweet, people do

    Euan Semple, Social web consultant, Euansemple.com
    • Many organisations are uncertain as to how to take advantage of the opportunities offered by the Web and social platforms.
    • This session will provide practical advice, insight and inspiration to enable effective integration of social media into organisational culture and strategy.

    Understanding performance to get executive teams working effectively and powerfully together

    Jessica Pryce-Jones, CEO, iOpener Institute for People and Performance

    Building on 6 years’ research and an on-going collaboration with the Wall St Journal, Jessica will cover:

    • Understanding the real tasks of leadership and how leadership will shape the future.
    • Analyzing trends and findings in digital marketing for both UK and international data.
    • Investigating some practical tools and techniques that will help leaders in the digital industry.
    • Thinking about how to personally and practically incorporate this into your working life.

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